All custom-size tempered psc and special-order items cannot be canceled.
The Glass Guys cannot guarantee exact delivery dates or times, due to outsourced items from outside manufacturers.
Customers must make a 50% deposit before work begins. Remaining 50% balance is due upon delivery of the work. No installment payment options are available.
Installations: We will do our best to meet timed appointments. Exact installations may fluctuate due to factors outside of our control (e.g. traffic, weather, or other unforeseen issues). Your technician will keep you informed of schedule changes.
Please clear all access for project traffic, and cover anything that needs to be protected.
Due to insurance and other policies, technicians and anyone else working with glass must always wear proper footwear and safety wear.